Silhouettes profiles Allison Crume
By Tiffany Razzano
Allison Crume knew how important the access to education was even as a toddler. She credits her parents, who were both educators, for this. Her mother retired as a math teacher after more than 30 years, and her father taught in the school system as well before taking a position with Frito Lay, where he still focused on professional development and training.
“Education has always been a big part of my life,” she said. “When I was little, I would have my mom’s teacher edition books and I’d teach my stuffed animals, making up tests for them and all that stuff. I always understood education should be as accessible as possible.”
After graduating from high school in Warner Robins, Georgia, she went on to earn a bachelor of science in history from Georgia College & State University. She also earned a master’s degree in teaching there.
Crume started her career as a high school teacher in Crawford County, Georgia, where she coached soccer and taught history. “I just really had a great time working with students and started to get interested in what happened after graduation and wanted to learn more about how to support students after high school,” she said.
The school was in a rural area and many of her students “didn’t have as many options.” She began to research various options to share with them. “We were always looking at what are those different pathways, but it wasn’t always clear for the students,” she said.
This is how she decided to pursue her doctorate degree in higher education. When her now husband got a job in Tallahassee, the couple became engaged and she applied to Florida State University, where she earned a Doctor of Philosophy in higher education administration
“I’d always been really working with students not only on academic pursuits but their whole development,” Crume said. But she was also concerned about what they did outside the classroom. “What kind of things were they involved in in the community? Just all the different aspects that could help them be successful.”
At FSU, her dissertation focused on student government as a subculture with a focus on campus engagement and how involvement in the organization could lead to greater success for students. “From there, I became really immersed in higher education” with a primary interest in access and equity, she said.
Crume found that one of the best ways to bring access and equity to more students was through student engagement outside the classroom. Organizations like student government leveled the playing field and engaging with students of other backgrounds allowed them to learn from one another, she found.
After earning her doctorate, she took a position with the Board of Governors, State University System of Florida. She worked with the Division of Academic & Student Affairs doing “the same kind of work I was doing in the classroom,” she said, “just different policies and practices that impacted all public universities across Florida.”
One of her main focuses was on the K-20 initiative, which looked “at students right as they’re coming into VPK all the way through graduation from college,” Crume said.
She also served on the State of Florida College Reach-Out Program Advisory Council, a program for low-income and educationally disadvantaged students.
In 2006, she took a position at FSU as assistant director, later becoming associate director, of the Oglesby Student Union, where she focused on identifying opportunities for campus engagement and ways to connect with students. These initiatives were across various departments, including health and wellness, counseling and mental health, housing, and activities.
During her 15 years at FSU, she held various roles, including director of research and programs, assistant vice president and associate vice president for student affairs, interim director of university housing and childcare. No matter the role, they each were “vehicles for providing access and equity for student success,” she said.
A new opportunity came across Crume’s path during the COVID-19 pandemic and she joined the University of South Florida in Tampa as dean of undergraduate studies and associate vice president for student success in August 2020. “What was so exciting about this … was that it brings together that academic focus and support and student services,” she said. “We’re looking at the whole student. I work with all academic colleges to provide that to students.”
The move to USF was “a full circle” for her, she added. “Even when I think about my work as a high school teacher, talking to students and working with them to identify what their needs are and how to improve supporting faculty and supporting the overall university in a welcoming and positive way (that) allows for that space for success.”
The position taps into her true passion for working closely with students. “The other night I was at a late night breakfast hanging out with students,” Crume said. “And the cycle of a semester is just so exciting and helping them achieve their goals and to be a small part of that and being part of commencement (the) next week. It’s very fulfilling.”
Though she joined the university at the height of the pandemic, the transition was easy as USF “had a strong system in place for collaboration.”
“In some ways, it was a little easier to onboard,” she added. “Meetings were happening and everybody was at the table … (to) solve new ways of doing things. I was thrown into a really collaborative group of people who were all working for the same goals in a student-centered way.”
There are several recent initiatives at USF that she’s especially proud of. The university, long known for its support of veterans, was just named as a Purple Star Campus, a state designation for its support of military families. The university has nearly 1,400 student veterans, one of the largest populations for a state university in Florida.
To earn this designation, USF has named a military liaison, has a student-led program to help veterans with their transition at the university, offers professional development training opportunities on how to better serve military students to staff members, and provides web resources and priority course registration for student veterans.
USF has also been recently designated as a First Generation Campus, a national designation. “We worked hard to get that,” Crume said. The university offers programming, support and resources for first-generation students attending college. It also provides a “space for people to come together and celebrate being first generation,” she added.
The university helps to make the transition for first-generation students a little bit easier. For instance, when applying to and attending college, “certain language” and acronyms they might not be familiar with is used. “We break it down and talk about it. We demystify a lot of those things,” she said. “It’s not basic knowledge for everyone.”
The university also recently opened a new Transfer Center, which focuses on transfer student success. “We have a large population of transfer students at USF and many commuter students, and we didn’t have a dedicated space for them,” Crume said.
Outside USF, she’s also involved in the community, especially in areas that involve her family. She and her husband have three children, one a freshman at USF and the other two attending Wiregrass Ranch High School in Wesley Chapel.
The family attends St. Mark the Evangelist Church, where her kids participated in the youth group and Boy Scout Troop 148. She’s been involved with the scouting group, as well as the marching band at the high school.
Crume also serves as a member of the New Tampa YMCA Board and the Pasco Education Foundation Board, which provides support to K-12 schools and teachers in Pasco County.
Much of her community work intentionally involves students and education, as it relates to her work and her greatest passion. “I want to give back and invest in students, who are our future,” she said.